About Us
Our Mission
Our mission is to exceed the expectations of every client by providing exceptional customer service experience in the acquisition of the requisite human resources that are strategic best fit for our clients’ needs with the maximum flexibility thus, optimizing and improving customer operational experience.
Our Vision
To be the leading private employment agency in the world and the premier driver of change in catalysing sustainable development by providing innovative human resource solutions.
Company Core Values
At HIIAA development Solutions, we subscribe to the highest level of professionalism, confidentiality, excellence, integrity, transparency and accountability in our engagements with our clients.
Code of Professional Practice
At HIIAA Development Solutions Ltd, we are bound by and subscribe to the below corporate and individual professional ethos and code of professional practice as a Private Employment Agency that has undergone thorough vetting and licensed by the National Employment Authority under the Ministry of the East African Community, Labour and Social Protection.
Respect for the Law
Our staff comply with all relevant legislation, statutory and non- statutory requirements and official guidance offered by relevant governmental organizations from time to time. We commit to abide by any future amendments to such requirements during the course of providing our services to others.
Honesty & Transparency
Our staff act with utmost honesty in all dealings with work seekers, clients, partners and other stakeholders. In the course of representing a work-seeker or client, we do not knowingly make false or inaccurate statements...
Respect for Work Relationships
We do not undertake actions that may unfairly or unlawfully jeopardize a work seeker’s employment or interfere in work relationships established by others.
Respect for Diversity
We adhere to the spirit of all applicable human rights, employment laws and regulations and treat work seekers, clients and others without prejudice or unjustified discrimination.
Respect for Safety
Our staff act diligently in assessing risks to work seekers and clients and we do not knowingly put at risk candidates, clients or others.
Respect for Professionalism
We work diligently to develop and maintain a satisfactory level of relevant and current professional knowledge, ensuring our staff are adequately trained.
Certainty of Engagement
We endeavour to supply work seekers with full details of the work, conditions of employment, rates of pay, and payment arrangements.
Just Payment
We do not penalize temporary/contract workers by making unfair deductions from pay due for time actually worked.
Ethical Int. Recruitment
We observe the highest principles of social responsibility, integrity, professionalism, equity and fair practice with all overseas work seekers.
Confidentiality & Privacy
We maintain the confidentiality and privacy of candidate and client information according to applicable laws and good business practice.
Our Strategic Approach
At HIIAA Development Solutions, we adopt a proactive strategic approach. When sourcing for and placing candidates, we strive to understand our clients’ needs/ requirements, culture and business ethos, thus, ensuring the placement of best-fit and suitable candidates who are thoroughly screened and vetted for the required position.
Additionally, we adopt the below approaches as part of our standard operating procedures:
- We use sophisticated screening / interviewing systems like structured behavioural interviewing system (SBI).
- Our team is proactive in sourcing and candidate pipeline development.
- We have 90 % fill ratio for every open position we partner our clients.
- We have a region wide presence.
- We consistently provide High calibre candidates (exceed expectations, problem solvers, timely).
- We bridge that connection of great talent to great brands every day.